We at SUPDubai.ae work hard so you can enjoy your gear and never miss a session. We strive to fulfill your order within one working day of confirmation (subject to payment authorization and stock availability). If there is any delay for any reason, we will let you know as soon as we can.

UAE Shipping

Orders for next day delivery must be made by noon, Sunday to Thursday. Deliveries are based on standard working days (Sunday to Thursday, excluding Public Holidays). We offer Same Day Delivery, and Friday/Saturday Delivery on selected items.

Destination Country

Orders below AED 500 (USD 136)

Orders above AED 500 (USD 136)

United Arab Emirates

AED 25 (USD 7)

Free

For composite boards, shipping is free within Dubai city limits and USD 68 (AED 250) per board to within city limits in Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Umm Al Quwain and Fujairah.

Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as “Damaged” and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.

 It is your duty to inspect and confirm that the goods are in perfect condition before signing.

 If the goods are damaged and not singed for as such, SUPDubai.ae cannot accept any liability and the item will not be replaced or reimbursed.

Please note that free shipping is only applicable to items priced at full retail and only valid on selected discounted items.

International Orders

The shipping charges provided during checkout or quoted separately by our customer representatives is for shipping of the order into your country only. Each country has its own import charges and/or VAT. You may want to check with your local post, FedEx, Aramex or customs office to find out just what these charges may be. You can consult this page for additional details: http://www.dutycalculator.com/country-guides/

Unfortunately, if SUPDubai.ae sends an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to SUPDubai.ae minus the total shipping and returns costs.

Please note we do not ship composite boards, fixed paddles or large bulky items (large bags) outside the UAE.

Please note that free shipping is only applicable to items priced at full retail and only valid on selected discounted items.

Middle East Shipping

Standard shipping (1 to 3 weeks) is offered on all except composite boards, fixed paddles and bulky items (large bags). Standard Shipping is free on orders above USD 408 (AED 1500) to Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Jordan, Lebanon, and Egypt. On orders below USD 408 (AED 1500) we charge a flat fee of USD 27.18 (AED 100)

Express Shipping (1 to 5 business days) is offered on small items and inflatable SUPS only. Express shipping is USD 50 (AED 184) on small items and USD 137 (AED 500) for inflatable SUPs to Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Jordan, Lebanon, and Egypt.

Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as “Damaged” and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.

It is your duty to inspect and confirm that the goods are in perfect condition before signing.

If the goods are damaged and not singed for as such, SUPDubai.ae cannot accept any liability and the item will not be replaced or reimbursed.

Please note that free shipping is only applicable to items priced at full retail and only valid on selected discounted items.

Global Shipping

Standard Shipping (2 to 6 weeks) is offered on all except composite boards, fixed paddles and bulky items (large bags), not available to Iran, Yemen, Syria, Iraq and Israel. Standard Shipping is free on orders above USD 680 (AED 2500). On orders below USD 680 (AED 2500) we charge a flat fee of USD 54 (AED 200)

We currently provide Express Shipping (2 to 5 business days) to 221 countries Worldwide on on all except composite boards, fixed paddles and bulky items (large bags). Service unavailable to Iran, Iraq, Somalia, Sudan, Yemen and Israel. Express shipping is USD 95 (AED 350) on small items and USD 205 (AED 750) for inflatable SUPs.

All rates are exclusive of VAT. Duties & Taxes are billed separately. Ancillary charges, surcharges and dimensional weight calculations apply.

Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as “Damaged” and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.

 It is your duty to inspect and confirm that the goods are in perfect condition before signing.

 If the goods are damaged and not singed for as such, SUPDubai.ae cannot accept any liability and the item will not be replaced or reimbursed.

Please note that free shipping is only applicable to items priced at full retail and only valid on selected discounted items.