Privacy Policy for SupDubai.ae
Effective Date: April 21, 2024
Welcome to SupDubai.ae (“SupDubai”, “we”, “us”, or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from SupDubai.ae (the “Site”) and use our services. By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information Collection
We collect personal information you provide directly to us when you use our Site, including but not limited to:
- Identity Data: such as your name, username, or similar identifier.
- Contact Data: such as your billing address, delivery address, email address, and telephone numbers.
- Financial Data: such as payment card details.
- Transaction Data: including details about payments to and from you and other details of products you have purchased from us.
- Technical Data: including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data: including your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: including information about how you use our website, products, and services.
- Marketing and Communications Data: including your preferences in receiving marketing from us and our third parties and your communication preferences.
2. Use of Collected Data
We use the information we collect for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
- To provide you with news, special offers, and general information about other goods, services, and events which we offer
3. Storage of Data
We take appropriate measures to prevent your data from being accidentally lost, used, or accessed in an unauthorized way, altered or disclosed. We store your personal data on secure servers and apply encryption techniques for data at rest and in transit.
4. Sharing of Data
We may share your personal data with third parties in the following situations:
- Service Providers: We may share your personal data with service providers who perform services for us and help us manage our interactions with you.
- Legal Obligations: We may disclose your data if required by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition or asset sale, your personal data may be transferred.
5. Security Measures
We have implemented suitable security policies, rules, and technical measures to protect the personal data under our control from unauthorized access, improper use or disclosure, unauthorized modification, and unlawful destruction or accidental loss.
6. Users’ Rights
Under the GDPR, you have rights including:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request correction of any information you believe is inaccurate.
- Erasure: You have the right to request erasure of your personal data under certain conditions.
- Restriction: You have the right to request that we restrict the processing of your personal data.
- Object: You have the right to object to our processing of your personal data.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.
To exercise any of these rights, please contact us at:
Email: info@supdubai.ae
Address: G035 TechnoHub, Dubai Silicon Oasis, Dubai, Postal Code: 215674, United Arab Emirates.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@supdubai.ae or by mail using the details provided above.
This policy is designed to ensure transparency and protect user privacy effectively while complying with the General Data Protection Regulation (GDPR) and other relevant laws.
